The Australian Web Hosting landscape is constantly changing and evolving as new companies start and larger companies acquire smaller companies.
Brand reputations can change after mergers or acquisitions or after the success or failure of system upgrades and it can be difficult to keep up to date with who is in favour and who is out of favour at any given time.
Some excellent free resources with the latest information about Australian Web Hosting are:
- Whirlpool Web Hosting Forum
- Whirlpool Hosting Providers Knowledgebase Article
- Web Hosting Talk Forums
Based on my own experience building and looking after hundreds of websites with various hosting arrangements over the last 10 years or so and from keeping up to date with industry forums there are certain web hosting companies I have learned it is best to avoid.
I should also point out that price is not always a good indicator of web hosting quality. Some of the most affordable Australian Web Hosting companies have excellent products, services and support whereas some with the highest prices have inferior products, inferior services and poor support.
Poorly performing Web Hosting Companies seem to survive through a combination of strategies such as:
- regularly acquiring smaller companies to expand their customer base
- paying generous affiliate commissions which help to generate positive but misleading reviews and comparisons
- relying on clients who believe it will be difficult to move to a better Web Hosting Company (in reality it is usually straightforward to move between hosts and most hosting companies will transfer your website from your old host for free)
The following web hosting companies are best avoided.
Dreamscape Networks Limited and associated brands
- Aust Domains
- Cheap Domains
- Crazy Domains
- Net Logistics
Dreamscape Networks is on the Australian Stock Exchange but they are a foreign owned company based in Dubai.
Dreamscape Networks may still have server infrastructure in Australia but support is poor and these brands are best avoided.
Melbourne IT and associated brands
- TPP Wholesale
MelbourneIT have been around a long time. Their products and pricing have not kept up to date with their competitors and their strategy seems to be to acquire smaller companies instead. Once acquired, products, services and support often deteriorate and complaints escalate to the point where better informed and desperate clients move elsewhere.
As an example of over pricing in April 2021, MelbourneIT are charging AU$77.99 for a .com.au domain name for one year. Compare this to Zuver who are charging AU$10.50 for a .com.au domain name for one year.
Internet Service Providers
Many Internet Service Providers such as Telstra and Optus offer business web hosting but this is not their core business and the products tend to be inferior and overpriced.
For example, you may not be able to host a WordPress website because no database option is included.
GoDaddy, SiteGround and HostPapa
GoDaddy, SiteGround and HostPapa have no server infrastructure in Australia. Note: it looks like this may have chaged since this article was originally written.
Regardless of the location of their servers, I do not recommend any of these companies due to issues with their products, services, support or misleading advertising.
BlueHost, HostGator, HostMonster and other EIG Brands
As far as I know, Endurance International Group have no server infrastructure in Australia.
EIG has a history of acquiring smaller Web Hosting Companies where the products, services and support deteriorate after the acquisition.
You will often see BlueHost, HostGator and other EIG brands promoted in comparisons of Australian Web Hosting Companies. The reason for this is the generous affiliate programs that are offered to people promoting these brands.
You won't find any EIG Group brand promoted on this website.
For the full list of EIG brands (and there are nearly 80 of them as at April 2021), see: